How-to: connect a Facebook & Instagram page to my account

Besides generating the leads you need, our proactive approach to reaching candidates also provides an opportunity to enhance awareness of your Employer Brand on social media. One simple way we do this is by using your Facebook page, which includes your logo and title.

How-to: add a new social page to our tool

1. Go to 'Settings' and then 'Company'.

2. Click on '+ Add new page'.

 

You can add a Facebook page, an Instagram account, and/or a LinkedIn page. 

Facebook_Logo_2023 Facebook

To connect your Facebook page, you need to insert the Facebook Page URL and the Page ID

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Instagram_icon Instagram

To link your Instagram account, you need to enter the Instagram account URL and the Facebook page ID*. 

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☝️ Both Facebook and Instagram are parts of Meta. Using the same page ID for both channels will establish a successful connection in Launch. 

How-to: check if a user has the correct admin rights

Directly from the page

1. Log into Facebook, then click your profile photo in the top right.

2. Click on the page's name or 'See all profiles' if you don't see the page in the list, then go to it. 

3. Click 'Settings', on the left side menu. 

4. Click 'Page Setup' on the left side menu. 

5. Click 'Page access'. 

6. Under 'People with Facebook access', you will see the users managing the page. By clicking on a name, a pop-up window will open where you will see their admin level at the bottom. 

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From Meta Business Suite

1. Go to Meta Business Suite.

2. On the top left corner, select the profile image. You will be able to see if you are in the right Business Portfolio and if the page appears under the Business Assets (if the page name does not appear there, it can be that you have access to the Business Portfolio but do not have access to the specific page yet). 

3. To check the level of access rights a user has on the Business Portfolio, click on the Settings icon (png-transparent-settings-gear-icon-gear-configuration-set-up-thumbnail) at the bottom left corner. 

4. Select Users -> People and a list of all the users will appear. From there, you can check the Business Portfolio access rights. A user with 'Full control' access, will be able to locate and accept the request later on (if you don't see the above options, it means that the rights to this Business Portfolio are limited. Please contact a user with 'Full control' access.)

5. To check if you have the rights to a specific page, click on Account -> Pages. A list with all the pages connected to this Business Portfolio will appear there. Select the page in question and you will see the users assigned to it. 

6. To assign a user full control rights to a page, click on 'Assign people'. In the pop-up window, find the name of the user, select it, and from the options toggle on 'Everything' [Full control (business tools and Facebook)]. 

How-to: find your Facebook page ID

To find the Facebook page ID, please ensure you have admin rights to the page. Continue reading for a step-by-step guide on how to find the ID.

Directly from the page

1. Log into Facebook, then click your profile photo in the top right.
2. Click 'See all profiles', then click the Page's name in the left menu to go to it. 
3. Click the 'About' tab below your page's cover photo.
4. Click 'Page transparency' to find your Page ID.

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From Meta Business Suite

1. Go to Meta Business Suite.

2. Click the Settings icon (png-transparent-settings-gear-icon-gear-configuration-set-up-thumbnail) at the bottom left corner. 

2. Click on Account -> Pages. A list with all the pages connected to this Business Portfolio will appear there. Select the page you wish to connect to.

3. The ID will appear under the name of the page. 

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    How-to: accept a connection request

    Below you will find instructions on how to accept our connection request.

    It is important to note, that you need to be a 'Full control' admin of the Business Portfolio and/or the Facebook page to accept the request. If you are not an admin of the Facebook Page, please notify someone who is, to accept the request.


    From Meta Business Suite

      1. Go to Meta Business Suite.

      2. Click the Settings icon (png-transparent-settings-gear-icon-gear-configuration-set-up-thumbnail) at the bottom left corner. 

      3. Select 'Requests' and check both options 'Frequently used requests' and 'Other requests'. 

      4. In most cases, the request will appear in 'Other Requests' and under the 'Received' tab. 

      5. The request is coming from 'Programmatic job advertising' (our Business Portfolio) and the user 'Adam' (our system's name). You can click on 'Accept' and you're done!

      Still cannot find the request? 🧐 

      6. Scroll down to the bottom of the menu on the left and select 'Business Manager'. A new window will open. 

      7. On the Meta Business Settings, select the 'Requests' option on the menu on the left. 

      8. Check again the 'Received' tab and look for the request coming from 'Programmatic job advertising' (our Business Portfolio) and the user 'Adam' (our system's name).

      Directly from the page

      1. Log into Facebook, then click your profile photo in the top right.

      2. Click on the page's name or 'See all profiles' if you don't see the page in the list, then go to it. 

      3. Click 'Settings', on the left side menu. 

      4. Click 'Page Setup' on the left side menu. 

      5. Click 'Page access'. 

      6. Under 'Partners with Facebook access', you will see the pending access requests. 

      7. The request is coming from 'Programmatic job advertising'. Click on 'Review request'

      8. In the pop-up window, click 'Next', and confirm the connection. 

      Add Wonderkind as a partner

      1. Go to Meta Business Suite.

      2. Click the Settings icon (png-transparent-settings-gear-icon-gear-configuration-set-up-thumbnail) at the bottom left corner. 

      3. Go to Users -> Partners.

      4. Click 'Add' and select 'Give a partner access to your assets'. 

      5. In the pop-up window, you need to enter our Business ID '731893843532705' and click 'Next'. 

      6. Find the page you want to assign to Wonderkind and choose the level of access. Turn the toggle on for 'Ads' and 'Insights.

      7. Click 'Save changes'.

      We will then be able to see the page and finalize the connection process!

       

      After completing one of the above processes, the social pages will become available in our tool within an hour


      We collected a few articles from Meta that might help you complete the above processes. Please have a look!

      1. How to approve a partner or ownership request from Pages in Meta Business Manager

      2. Add a Page to your business portfolio

      3. Give a partner access to business assets in Meta Business Manager

      4. Add an Instagram account to your business portfolio in Business Manager